- The order tracking tool you can use that to track your order. All you need is your order number and your billing email address.
- The order tracking will update within 24 hours after you’ve made a payment from pending payment to processing.
- Once it is in processing, that means the item is already being shipped and the tracking number will be provided to you within the tracking tool
- Once the shipment shows that it has arrived according to the tracking number, the order will be moved to completed. If you did not receive your item and yet the shipment status is shown as completed please email us as soon as possible at firstname.lastname@example.org